Case Study:
Client Overview
NationGuards is a leading provider of unarmed security guard services across various sectors in the U.S., with a specialized focus on ensuring safety on college campuses. College campuses present unique security challenges due to their size, open access, and the presence of diverse populations, including students, staff, and visitors. NationGuards’ mission is to offer proactive, highly trained, and community-friendly security services that foster a safe environment for learning and social interaction.
Challenge
In recent years, universities have faced a growing number of security threats, from minor disturbances such as theft and vandalism to more serious incidents like sexual assault, active shooter threats, and cyberattacks. The University of the Northeast, a sprawling institution with over 20,000 students, approached NationGuards to improve its security infrastructure. The university’s primary concerns included:
- Preventing theft and vandalism in dormitories and campus buildings.
- Addressing the rise in substance abuse and disorderly conduct during on-campus events.
- Enhancing safety at night in areas with poor lighting, particularly in parking lots and campus outskirts.
- Creating a reliable response plan for active threats, while maintaining a welcoming and non-intimidating presence for students and staff.
Solution
NationGuards developed a comprehensive, multi-tiered security plan specifically tailored for the University of the Northeast. The solution incorporated a combination of traditional security guard services, technological advancements, and community-oriented approaches to campus safety. The plan included:
1. Proactive Patrolling and Surveillance
NationGuards deployed highly trained, unarmed security guards across critical points on campus. The guards conducted routine patrols, focusing on vulnerable areas such as dormitories, parking lots, and campus buildings. Additionally, surveillance was augmented with strategically placed cameras that allowed guards to monitor remote locations in real-time. This 24/7 visibility discouraged potential criminals and reduced the likelihood of incidents like vandalism or theft.
2. Event Security and Crowd Management
During high-profile campus events such as sports games, concerts, and festivals, NationGuards took charge of ensuring the safety of large crowds. Guards were trained in crowd control, de-escalation techniques, and conflict resolution, allowing them to manage potentially volatile situations. They were also prepared to prevent the consumption of alcohol by underage students and address issues related to substance abuse.
3. Emergency Response and Preparedness
One of the critical elements of the plan was to enhance the university’s preparedness for active threats, such as potential active shooter situations. NationGuards worked closely with campus administration to design a detailed response plan that included emergency lockdown protocols, evacuation routes, and regular drills for both staff and students. Our security guards received specialized training in identifying and responding to these threats in collaboration with local law enforcement.
4. Student Engagement and Campus Presence
Understanding that a visible security presence on campus can sometimes be intimidating to students, NationGuards emphasized community engagement. Guards were trained to act as approachable figures who could assist students with directions, provide escort services at night, and offer general support. The goal was to establish trust between the guards and the campus community, ensuring that students felt safe but not under surveillance.
Results
The implementation of NationGuards’ tailored security strategy had an immediate and measurable impact on the safety of the University of the Northeast. Over the first academic year, the university reported:
- A 25% reduction in dormitory theft and vandalism incidents.
- Fewer altercations and disruptions during large campus events.
- Increased confidence among students, particularly female students, when walking alone at night.
- Enhanced emergency preparedness, with over 80% of the student body participating in active threat drills.
By offering customized security solutions, NationGuards successfully created a safer and more secure environment at the University of the Northeast. Our holistic approach not only addressed immediate safety concerns but also helped foster a sense of community and trust between the security team and the student body. As a result, the university became a safer, more welcoming place for students to live and learn, contributing to a stronger academic experience overall.
NationGuards remains committed to providing expert security services that meet the evolving needs of college campuses across the nation. Contact us to learn more.
